Mistrijee Technologies Private Limited ("Mistrijee", "we", "us", or "our"), a company incorporated under the Companies Act, 2013 (CIN: U62099BR2023PTC062307), with its registered office at Gardanibagh, Patna, Bihar, 800001, is committed to protecting the privacy and personal data of our users and visitors.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, use the Mistrijee OBD device, or interact with our services.
We collect information you voluntarily provide to us, including your name, email address, phone number, city, and vehicle details (make, model, year) when you pre-book a device, submit a contact inquiry, or register as a garage partner.
When using the Mistrijee OBD device, we collect vehicle diagnostics data through the OBD-II port. This includes engine parameters, driving patterns, fault codes, and performance metrics. This data is used solely to generate predictive maintenance forecasts for your vehicle.
We use the information we collect to process your device pre-booking and communicate about your reservation; generate predictive maintenance alerts and service forecasts; connect you with affiliated garages for prepared servicing; improve our prediction algorithms and service quality; and send relevant updates about your vehicle health and our services.
We share your vehicle's service forecast data with Mistrijee-affiliated garages only when you choose to book a service. This data includes the predicted maintenance requirements and relevant vehicle information needed for the garage to prepare parts and schedule your service.
We do not sell your personal information to third parties. We may share anonymized, aggregated data for research and analytics purposes.
Your data is stored securely using industry-standard encryption and access controls. Vehicle diagnostics data is transmitted securely from the OBD device via encrypted connections. We retain your data for as long as your account is active or as required to provide our services.
You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you wish to stop vehicle data collection, you may simply unplug the Mistrijee OBD device from your vehicle.
Our website may use essential cookies to ensure basic functionality. We do not use third-party tracking cookies or advertising cookies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or how we handle your data, please reach out through our contact form or write to us at our registered office: Gardanibagh, Patna, Bihar, 800001.